Easy enough to order. Hoping del. goes well and bunk is good quality

Shauna was a great help. Professional and knowledgable. thank you!

Good online presence making it simple to find what you are looking for; decent customer service turnaround time for responding to an email inquiry.

Great to see that items from same collection are still available many years after our first purchase

Called customer service with shipping question and they returned my call quickly and answered my question.

Great customer service

EXCELLANT HELP FROM SHAUNA ON CHAT. SHOULD RECEIVE PRODUCT WITHIN 2 WEEKS.

It's interesting that you guys only sent me reviews for two of the products I ordered. The third product which was not included here, was a bed. It came missing two drawers and with the wrong sized spacer boards. Getting those issues fixed was not pleasant and the bed with the spacers does not match the picture on the website. The replacement drawers came with one of them broken the second time. Your customer service reps didn't take responsibility and blamed me at various points for continued errors. A manager in R&D (? Or something) called me and complained about how many company resources it was taking to rectify the situation and send the right parts! -not my problem dude! Sorry that it's expensive for you to fix your own mistakes. I would not order anything from this company again.

Rating is for ordering online. There has been no delivery.

Very quick processing and delivery. Great price!

Ordering smooth. Waiting for rest of transaction to complete

Quick and easy, with helpful online support!

Fast delivery, good product

I truly appreciate the timely communication. I had a number of questions and received an emailed response within 24-hours. The costumer service was always friendly and helpful.